Home Energy Advice Visits

Community Energy Efficiency Toolkit

A trained professional or volunteer energy adviser visits people in their homes to assess their energy use and provide tailored advice and support to the customer to reduce bills and save energy.

Useful for

  • Developing trusted relationships with householders
  • Tailoring advice specifically to people’s own fuel bills and circumstances
  • Delivering home energy advice to vulnerable people or tackling fuel poverty
  • Supporting large, area-based energy efficiency retrofit schemes
  • Encouraging uptake of expensive energy efficiency measures such as wall and floor insulation
  • People for whom there is a language barrier (if delivered by a relevant support organisation or an adviser speaking the same language)
  • Ensuring energy saving measures are fitted
  • Gathering accurate data about customers and their energy use over time.

Download the full Home Energy Advice Visits module of the Community Energy Efficiency Toolkit


Other resources to download

Access an overview of how home energy advice visits were delivered by communities working under Big Lottery’s Communities Living Sustainably programme.

Example documents from Big Lottery’s Communities Living Sustainably programme


Further info

Cumbria Action for Sustainability has produced case studies and advice sheets from their home draught proofing service, ‘Cold to Cosy Homes’, delivered through Sustain Eden under the Big Lottery’s Communities Living Sustainably programme.

Awareness-raising/advice surgeries can be used to promote a home advice or draught-proofing service. Also see the Communications and Engagement section of the Hub for ideas on promotion.

Training and education can be provided to build the skills and knowledge needed locally to deliver a home advice and draught proofing service.

The Energy Saving Trust has a resource page dedicated to home insulation with sub-sections on roof, loft, cavity and solid wall insulation. The page explains how to install these measures and what they will save on a typical energy bill.

The Energy Saving Trust's Community Home Energy Check will produce a report with recommendations of cost-effective improvement measures for a domestic property. This report is tailored according to the information submitted, giving an accurate prediction of savings. This can be used by community groups as an advice tool and can help you track the impact of your advice in terms of number of people advised and demand for measures. The tool can be accessed at the following link: Community Home Energy Check advice tool

Energy efficient and cost effective heating can be an important component of a potential domestic community energy programme. The Energy Saving Trust provides a comprehensive guide to different heating methods to help choose the right product for maximum savings.


Tags

Related Projects

  • Ready made information sheets

    The Centre for Sustainable Energy (CSE) publishes a popular series of energy advice leaflets, printed and downloaded in their tens of thousands already. Almost everything to do with domestic energy ...

  • Community Home Energy Check

    The Community Home Energy Check is a new online tool from Energy Saving Trust Foundation that aims to help communities give energy advice and track that impact of that advice. ...

  • Community Energy Projects in a Box

    Everything you need to run a local energy project...in a box!

    The Centre for Sustainable Energy (CSE) has developed the concept of community energy ‘Projects in a Box’. The ...

  • Whole House Retrofit - A Community Green Deal

    Carbon Coop's unique Community Green Deal programme has worked with 12 owner occupiers around Greater Manchester to transform their homes in to high spec, '2050-standard' eco show houses, retrofitted to ...

  • Sustainable retrofit of heritage homes

    Making energy use more sustainable while also preserving our built heritage can prove tricky. About one fifth of England’s homes were built before 1919. England has nearly 1.1 million residential ...

  • Carbon Co-op membership

    Become a member of the Carbon Co-op via http://carbon.coop/user/register to receive specialist help and advice on reducing your household energy usage and become part of a community of like minded ...

  • The Montessori Place Primary School, Uckfield

    Annan Court in Uckfield is undergoing a gradual refurbishment by The Montessori Place in order to be used as a school. The site is set in beautiful protected woodland near ...

  • Re-energising Middlesbrough

    Re-energising Middlesbrough is a Northern Powergrid Community Foundation funded project. The aim of the scheme is to provide feasibility studies to look at renewable energy options for six community buildings ...

  • Community Energy Warwickshire

    Community Energy Warwickshire is a community-based energy co-operative which aims to help generate renewable energy and reduce energy consumption in Warwickshire, Coventry and Solihull. It has installed solar panels on ...

  • Fuelling Manchester

    We are a group of volunteers, activists and practitioners involved in Community Energy in the Greater Manchester area.
    We meet to network, share information and grew the Community Energy ...

  • Ferry Farm Community Solar Project

    CfR is helping communities and renewable energy companies work together to develop and deliver shared ownership models for MW-scale solar and wind projects. This is one of our 'Split-FIT' solar ...

  • Shared ownership

    CfR is helping communities and renewable energy companies work together to develop and deliver shared ownership models for MW-scale solar and wind projects. The CfR team has extensive experience of ...

  • Communities Living Sustainably - Energy activity

    "Communities Living Sustainably" is a Big Lottery programme supporting twelve local sustainability projects with a climate change theme across England. This project on the Community Energy Hub aims to share ...

  • Community Energy GM

    18 diverse organisations across Greater Manchester are raising the funds they need for solar panels that will cut carbon, boost budgets and get local communities thinking about energy, fuel poverty ...

  • Greater Fishponds Energy Group

    A community energy group based in Greater Fishponds, Bristol helping Fishponds, Hillfields and Eastville reduce energy use.

  • Warm & well

    In June 2016, PEC were awarded almost £500,000 from the Big Lottery Fund to use for 4 years to help disabled people in Plymouth stay warm and well. They can ...

  • Energy saving communities - Barlby and Cridling Stubbs

    We (Yorkshire Energy Doctor CIC) were awarded funding from Northern Powergrid's Community Energy Seed Fund in 2015 to deliver a package of energy saving advice to two communities in the ...

  • Supporting community action on energy – training and resources

    TRAINING FOR COMMUNITY ENERGY

    The Centre for Sustainable Energy (CSE) has extensive experience in training community groups on energy projects and low carbon planning, including community-led renewable energy schemes, ...

Related Categories

Resources