Supporting vulnerable customers, changing behaviour & reducing demand

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July 12, 2018 - July 12, 2018

09:30 to 15:30 2018-07-12 09:30:00 2018-07-12 15:30:00 Europe/London Supporting vulnerable customers, changing behaviour & reducing demand <p>Energywise is a flagship innovation project by UK Power Networks that set out to explore how the industry can engage with people in fuel poverty and help them participate in energy saving and demand-side response opportunities. The four-year project explored new ways of engaging with customers who have traditionally been ... 2 Savoy Pl, London WC2R 0BH, UK g.papi@communityenergyengland.org
2 Savoy Pl, London WC2R 0BH, UK

Energywise is a flagship innovation project by UK Power Networks that set out to explore how the industry can engage with people in fuel poverty and help them participate in energy saving and demand-side response opportunities. The four-year project explored new ways of engaging with customers who have traditionally been considered hard to reach and was the first time that a no-lose Critical Peak Rebate tariff was trialled in the UK.

The £5.5 million project was undertaken in collaboration with project partners including British Gas, University College London, National Energy Action, Tower H...

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Energywise is a flagship innovation project by UK Power Networks that set out to explore how the industry can engage with people in fuel poverty and help them participate in energy saving and demand-side response opportunities. The four-year project explored new ways of engaging with customers who have traditionally been considered hard to reach and was the first time that a no-lose Critical Peak Rebate tariff was trialled in the UK.

The £5.5 million project was undertaken in collaboration with project partners including British Gas, University College London, National Energy Action, Tower Hamlets Homes, Poplar HARCA and local charity the Bromley by Bow Centre. It aimed to address some of the challenges faced by people who may be at risk of fuel poverty by monitoring and measuring the benefits of offering smart metering solutions, time-of-use tariffs and other energy saving measures. The project supported hundreds of low-income and vulnerable consumers directly and generated valuable insights to help inform future fuel-poor customer engagement.

UK Power Networks invites you to an event to share the key findings from the project, and learn from each other’s experiences. It will be of interest to those involved in policy and practice relating to demand-side response, smart metering, energy-saving technologies and related technology and services; and supporting and engaging low-income and vulnerable customers. This includes representatives from central and local government; housing associations; gas and electricity distributors and network operators; energy suppliers; advocacy groups; and academia.


Book your FREE place here: https://www.nea.org.uk/the-difference-we-make/even...

Full Agenda can be accessed here: https://goo.gl/dNrJWR


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